Group Coaching Strategies to Build and Statistically Measure Soft Skill Development

OD practitioners know that active listening and open-ended questions are the gateway to reflection and learning.  So, what was it about a coaching strategy – conducted in a group setting – that was voluntary and entirely self-directed – that lead to statistically measurable outcomes and sustainment over time? 

Dr. Kerri Burchill will take us through her work with a group of healthcare leaders and share the outcomes in this program along with demonstrating the crucial role OD experts play in facilitating group coaching as it relates to fostering and measuring soft skill development. She will explore examples of how participants statistically measured their soft skill growth in areas such as overcoming the fear of failure, developing stronger relationships, and understanding personal triggers.  Attendees will learn skills they can implement in facilitating group coaching and group reflection – skills such as group coaching to enhance the group’s active listening and ability to ask open-ended questions. 

By attending this session, you will:

• Learn about an innovative leadership development program that is entirely self-directed learning and without a formal curriculum
• Explore multiple examples of how leaders measured their own soft skill development
• Enhance your group coaching skills by observing a group coaching experience-in-action that stretches a group to improve their active listening skills and ability to ask open-ended questions.

About the Facilitator:

Kerri Burchill is a highly regarded author, coach, facilitator and leader, with over 25 years of engaging leaders.  With an appreciative lens, Kerri supports leaders to implement structures that drive desired behaviors and outcomes.   Her wide breadth of experience working in three countries and diverse industries offers insight into human behavior with out-of-the box stories that inspire, entertain, and develop leaders.  Kerri relies on evidence-based insights throughout her keynote presentations, leadership development and facilitation experiences.

Her PhD focused on how novice professionals develop their skills.  Kerri has recently published a white paper on strategies to shift employee behaviors, as well as two chapters in peer-reviewed books on mentoring and reflexivity.  She started her own consulting company in 2018 and brags that 100% of her clients have contracted with her again. Kerri lives with her “best decision” of 27 years and a perfectly spoiled dog.   Find out more about her at www.nscoaching.net.

Area of focus from the OD Global Competency Framework addressed in this program:  Efficient Designer

Access Information for this Zoom session will be provided in emails after registration and before the event.