Evaluating OD Interventions

PROGRAM DESCRIPTION

Evaluating OD Interventions

Presenter: Patricia Bagsby, PhD & Cheryl Throgmorton, EdD

With emerging people data analytics tools available, the ability to evaluate the outcomes of OD interventions and to show their impact on organizational health is encouraging. The Global OD Practice Framework provides a competency construct for OD practitioners. Throughout the framework the ability to understand data to make solid organizational recommendations is prevalent.  OD practitioners are specifically challenged to be data synthesizers and results-oriented leaders. Given often limited resources to do a robust evaluation, it is important that OD practitioners partner with organizational stakeholders to develop an agreed up evaluation strategy.

This session will enable you to:

• Discuss the advancements with data analytics and what that can mean for OD.
• Use an evaluation strategy decision tree to clarify evaluation priorities.
• Apply and extend Kirkpatrick learning evaluation and Phillips ROI constructs to evaluating OD interventions.
• Use a basic evaluation planning tool to determine the approach, time and effort needed to evaluate the results desired.

Patricia Bagsby and Cheryl Throgmorton will present example evaluations of interventions based on their experience as scholar-practitioners. Patricia’s presentation lens comes from Phillips ROI construct. Cheryl’s presentation lens for this session comes from the following OD Practitioner article: “What We Can Learn from Evaluating OD Interventions – The Paradox of Competing Demands” (Cady & Kim, Vol, 49 No. 1, 2017).

Dr. Cheryl Throgmorton has worked as an OD practitioner for 25 years, almost all as an internal consultant, but she does have a year and half of external experience. She has worked in various industries, but has worked within healthcare for the past 17 years. Cheryl completed her Doctor of Education degree in Organization Development and Learning from the University of St. Thomas in 2011. She currently serves as the Executive Director of OD and inclusion at Mercy. Cheryl joined Mercy after serving as the Director of Organizational Learning at Bronson Healthcare in Kalamazoo, Michigan and as the Manager of Organizational Effectiveness at St. Louis Children’s Hospital/BJC Healthcare. She has always worked with stakeholders to define what success looks in order to create evaluation strategies to verify in the outcomes were achieved.  She and her colleagues at Bronson Healthcare published an article of their evaluation of a new program targeting physician development: “Evaluating a physician leadership development program - a mixed method approach” in the Journal of Health Organization and Management, May 2016.