Presenter: Hillary Miller
According to a 2017 poll conducted by The New York Times, 43% of all workers surveyed have worked remotely in some capacity. In 2019, more and more employers are providing the opportunity for team members to work remote, often full-time. At the same time, virtual employees often consider themselves "out of the loop," missing important context into why and how decisions are made.
Technology provides the tools to get the work done; however, human needs associated with work must still be met: passion, purpose, positivity and progress. With teams spread across cities, countries and continents, managers should be equipped with an arsenal of ways to cultivate positive energy, morale and engagement.
This session will provide you with the 5 P's, a practical framework that will help leaders keep virtual employees engaged, connected, and informed. This framework will prove useful whether you have a distributed team yourself or help coach managers that do.
About the Facilitator
Hillary Miller has served as a leader in education and communications with HCA and Parallon for 3 1/2 years. She has 15 years of experience working in the educational space including: special education, Revenue Cycle education and quality assurance, electronic health care record implementations and creating the first tertiary center training series for the Medical University of South Carolina in their ventricular assist device/heart transplant program. She currently leads a distributed, remote work force of 35 individuals who train, develop content and perform quality assurance in all lines of business for the Parallon Revenue Cycle Point Solutions. She resides in Nashville, Tennessee with her husband and basset hounds.