LAB Profile: Language Tools for Successful Interventions

PROGRAM DESCRIPTION:

Effective communication is one of the most important skills an OD practitioner brings to any situation.  It is key to achieving desired outcomes and staying on purpose.  For our October program, participants will learn about the Language and Behavior (LAB) Profile, a communication method developed by Roger Bailey and based upon applications from the field of Neuro-linguistic Programming.  Through practice of the LAB Profile method, participants will expand their ability to listen more deeply for greater connectedness and avoid “misfires” that can result in costly delays.  Whether one is conducting an organizational assessment, developing strategy with top management or coaching individuals for success, the techniques learned during this program will be applicable for gaining buy-in and keeping people motivated.  

Under the guidance of Karen Drake, a certified LAB Profile trainer, participants will to learn to increase the probability for cooperation and action using real workplace examples.  Participants will apply the LAB Profile to determine what will trigger and maintain a person's motivation in a given context.  By focusing on HOW the person answers questions vs. WHAT they say, participants will uncover how the person internally processes information.  Participants will then practice using influencing language tailored to result in maximum impact for that person. 

Karen Drake, M.A., President of Drake Consulting and Coaching, LLC, is a skillful communicator and energetic facilitator who brings more than 25 years experience working in higher education, healthcare, private and nonprofit organizations.  She is a certified coach/trainer in the LAB Profile method.  Specializing in leadership development and team alignment, Karen has worked with top level leaders across the globe.  Focusing on motivational drivers and effective use of influencing language, she has coached executives and teams to see improvements in their performance and strengthen their emotional intelligence.  Drake holds Bachelor and Master Degrees in Psychology.  Her career includes launching two organizational development practices, serving as Director of HR and OD at St. Louis University and as an EAP psychotherapist.  More about Drake is provided in the STL-ODN “Member Spotlight” webpage.

REGISTRATION DEADLINE: October 7th 5:00 p.m.