Western thought has largely been shaped by an admiration of logic, as opposed to emotion. Descartes said, “I think, therefore I am.” Stoics like Marcus Aurelius taught that it is best to ignore feelings. Today, however, we have done a complete 180. Business leaders are prized for being multi-faceted and passionate. Qualities once seen as weaknesses, such as empathy and sensitivity, are now viewed as strengths. Emotional intelligence (EQ) has become more than a buzzword. Research has proven that EQ has a significant impact on occupational performance. According to Time Magazine, 90% of top performers have high emotional intelligence. Plus, according to a study conducted by Lyle Spencer, Jr., CEOs with high EQ add 127% more to their companies' bottom lines than average executives who possess lower EQ levels.
As we move into an era that’s hyper-focused on mindfulness and self-awareness, the outdated notion of an unapproachable, money-driven leader will become far less common. Corporations around the world turn to EQ measurement in hiring, promoting, and developing their employees because they know that to foster a community-oriented environment, leaders must be engaging, compassionate, and morally competent. Those who possess higher social skills and empathetic qualities will drive the companies of our future forward.
This session will enable you to:
- Define and understand the origins of EQ and how it’s evolved in the workplace
- Discuss the business case for EQ and understand how EQ contributes to the success of leaders, their employees, and their organizations, along with the qualities to look for in potential leaders and how to identify them.
- Review tools to analyze and improve EQ skills to help high-performers use both emotions and logic for better performance. Plus, how to leverage the EQ-i 2.0 model as a method for recognizing, debugging, and diffusing irrational beliefs that could get in the way of professional productivity, performance, and profitability.
About the Facilitator:
Roberta Moore, founder of EQ-i Coach and author of Emotion at Work: Unleashing the Secret Power of Emotional Intelligence, utilizes her extensive background as an accomplished business executive and licensed therapist to help executives, business teams, and sales teams achieve workplace and personal success. In her almost two decades as an individual and family therapist, Moore learned that the key skills responsible for successful personal relationships are the same ones that spark workplace success. With this discovery, Moore has been able to help companies succeed by focusing on emotional and cognitive intelligence behaviors and tools. By using specific, practiced skills, individuals learn from Moore the EQ skills needed to inspire, engage, relate, and ultimately increase productivity and profitability.